Shipping & Delivery Process
We ship all orders USPS First Class Mail within 2-3 business days (M-F) upon receipt of payment. Orders placed after 4pm CT will be processed the next business day and shipped within 48 hours. Any rushed/expedited orders will incur an additional shipping cost. Please leave us a note in our “Order Notes”
section at check-out if you need rushed/expedited delivery.Once your order ships, we will notify you via email with your shipping conformation and tracking information.Please allot for longer shipping times during holiday season.
Return / Exchange Policy& Processing
ITEMS ARE NON-REFUNDABLE, EXCHANGES ONLY!
To be eligible for an exchange,items must be returned within 7 days of receipt of purchase unused, washed or worn with tags attached in its original condition and packaging. All SALES ITEMS ARE FINAL and are not eligible for exchange. We do not make exceptions to this policy.
Exchange Only Return Process
All return/ exchange shipping charges are the customer’s responsibility and are non-refundable.
Upon receiving your authorization for exchange, we will provide you with our return mailing address and return instructions. When exchanging, please include original invoice and pack jewelry in a well-padded envelope. USPS First Class Mail is recommended, however feel free to use the shipping method of your choice. Shipping insurance is not required but recommended. NOLAHS & CO is not responsible for damages or loss incurred in return shipping.Return orders take 3-5 business days to process. Processing times may take longer during peak seasons.
Because our items are in limited quantities, we may occasionally sell out. If this happens you will receive a notification via email.
Thank for shopping with Nolahs & Co.